Testimonials
Please see some of our customer review below, you can see all of our reviews on our Trustpilot page
“Would like to say a massive thankyou to Matt at rok marsh and especially Chelsea who sorted our bridging loan out and getting it over the line in very tough times. They were constantly at our beck and call,chasing the lenders etc.
I couldn’t recommend them highly enough.
Pure class.”
Barry and Kerry Williams
Date of experience: 14 March 2023
“Impeccable service from the team. Helpful, knowledgeable, polite and patient. I would HIGHLY recommend. Chelsea, Aleah and Matt are awesome!”
Wayne
Date of experience: 28 February 2023
“Thank you so much RBM Solutions, I am quite sure that without you we would of lost our home, our marriage would of been through even rougher turbulence and we would be at an absolute loss.
After a couple of failed attempts to get a mortgage without a broker (specific circumstances to do with the build), we were almost on our last hope…. and then we were introduced to Matt.
Matt and the team worked relentlessly to find a mortgage for us, we had a couple of knockbacks for different structural reasons – and the market flipped totally so everything was so expensive. But they kept on looking into everything for us, outside of core hours, late into the evening – even on Fridays – to save us from a pit of despair we felt we were falling into.
They were confident they could succeed on our request and they literally did everything in their power to find us the perfect product, they kept us up to date at all times, were contactable at all times.
If something didn’t work out, they were straight on to resolving the problem, so they were coming to us with answers within hours of being knocked back. They had chased our solicitors (who weren’t forthcoming at all) and our sellers solicitors – they went above and beyond to get us what we needed and we successfully completed yesterday.”
Jo Pearce
Date of experience: 27 February 2023
“Matt, Chelsea and Aleah all played their parts in being superstars during a fairly stressful time where the mortgage market was all over the place and our situation was already complicated. They secured us a fantastic rate prior to the rises in addition to simultaneously securing us 2 x BTL mortgages in order to make our purchase feasible. We couldn’t have done it without them and will be forever grateful to them being on hand to guide us through the whole process. Chelsea went above and beyond even on her days off to see things over the line. Without doubt I’ll recommend their services to anyone seeking advice!”
Adam King
Date of experience: 01 November 2022
“We would highly recommend Matt, Chelsea and the team to deal with your mortgage they were brilliant from start to finish. As first time buyers and having no knowledge of the process they couldn’t of done enough to help us all the way through, they were on hand to answer any questions day and night, always easy to get hold of and quick to reply to any thing we asked of them, we couldn’t of asked for a better level of service!”
Gemma Cook
Date of experience: 15 September 2022
“I was recommended RBM Solutions through a family member and can not fault them in anyway, my process has taken longer then expected but not because of them but they managed it promptly and efficiently. They were always available any time of the day or night for any concerns I had and were constantly jumping through hoops for me to get the mortgage that was best for me. I would highly recommend them to anyone and will be sure to use them again in the future.”
Rebecca Pinhorne
Date of experience: 07 June 2021
“Matt and Donna have done an incredible job finding and arranging our mortgage.
Unbelievable service repeatedly going above and beyond. Communication and updates have been perfect, any updates and questions have been quick informative and answered in a timely fashion, we really couldn’t have asked for anything more.
I would highly recommend them to anyone.
Thank you guys so much.”
Chris Power
Date of experience: 20 November 2020
“I was passed onto Matt by a friend, he was amazing from start to finish! Matt was very professional in his approach. What I thought would be a stressful remortgage (due to personal circumstances), it happened to be a breeze, all thanks to Matt! I would highly recommend using Matt to anyone.
THANK YOU SO MUCH! I really appreciate what you have done!”
Natalie L
Date of experience: 18 August 2020
“Matt has been so patient and extremely helpful throughout my mortgage process. I feel I can call him whenever I have a question and he also responds quickly with answers and often reassurance as I’m such a worrier. Matt has been informative, professional and is extremely dedicated to ensuring I have had a smooth process with my move. I highly recommend Matt and the services he offers.”
Donna Lennon
Date of experience: 20 September 2019
“Matt was fantastic. I was somewhat daunted looking for a mortgage as I am self employed for less that three years but this wasn’t a problem for Matt. He guided us through all the stages of the process and was great to deal with, taking all the stress and pressure from us. Likewise on the protection side, Matt was honest and upfront about what we should look at and not pushy in any way!
Thanks Matt, it was an amazing service.”
Patrick W
Date of experience: 02 August 2019